Careers

Location: Gurugram

Travel Corporation (India) Limited, India’s premier destination management company, seeks a CTO to lead the technical evolution of our mission-critical travel management platform. You’ll oversee our in house digital capability while driving strategic architecture decisions on platform and capability expansion.

The role combines hands-on technical leadership with long-term roadmap development for next-generation DMC technology, as we look to infuse AI both into our practices and out platform features.

We need a technical leader comfortable balancing operational excellence with innovation, translating complex travel industry requirements into robust, scalable solutions. This role offers significant impact at India’s market leader in destination management.

This position reports to the MD & CEO.

The candidate needs to have a demonstrable record across the following responsibilities:

Product & Platform Delivery

• Oversee platform evolution while balancing feature delivery with technical health.
• Lead and mentor cross functional teams while fostering a collaborative, learning-focused culture of excellence.
• Provide hands-on technical leadership: code reviews, architecture decisions, troubleshoot complex problems (performance, database optimization, system design).
• Partner with Product to prioritize roadmaps; drive delivery through clear outcomes, rapid iteration, and technical feasibility assessments.
• Establish and enforce SDLC best practices and drive AI adoption across our development lab across development, testing and prototyping.

Technology Strategy & Architecture

• Define a multi-year technology vision, aligned with corporate strategy and market dynamics.
• Drive build vs. buy decisions; rationalize legacy systems; plan modernization and tech debt remediation.
• Drive data strategy and AI/ML operationalization: governance, analytics, model lifecycle, responsible AI practices.
• Own cloud strategy scalability, cost optimization (FinOps), and performance.

Security, Risk & Compliance

• Accountable for security posture, incident response, vulnerability management, and secure SDLC.
• Ensure compliance with regulatory frameworks as applicable.

Financial & Vendor Management

• Own technology budget including cloud spend optimization and ROI tracking.
• Negotiate and manage strategic vendors, contracts, and SLAs; minimize lock-in risks.

Governance & Communication

• Establish technology governance (architecture review boards, decision registers, risk logs)
• Provide transparent reporting on delivery, risk, and value to executive team and board.

Key Skills & Technologies

Java, ReactJS, Spring Boot, AWS, Postgres, SQL, Elastic Search, Event Driven paradigms, Test Driven Development, AI based coding agents (cursor, claude), MCP.
Interested candidates can share updated CV at hr@sita.in

Location: Gurugram

The Revenue Manager will be responsible for analyzing market trends and optimizing pricing strategies to maximize revenue and profitability across supply chain of Hotels, transport or airlines. The role requires expertise in market mapping, growth analysis, analytics, BIQ tools, and hotel allocations. The incumbent will ensure complete due diligence in dealings with hotel, experience providers, airline partners and contribute to strategic decision‑making that enhances business performance.

Key Responsibilities

• Analyze market trends and demand patterns to design effective buying pricing and revenue strategies.
• Conduct market mapping and growth analysis to identify opportunities and competitive positioning.
• Leverage analytics and BI tools (including BIQ) to generate insights, forecasts, and performance dashboards.
• Manage hotel allocations and inventory distribution across channels to maximize yield and occupancy.
• Perform complete due diligence in hotel partnerships, pricing agreements, and allocation strategies and price benchmarking.
• Conduct pricing comparisons across hotels and markets to ensure competitive positioning.
• Negotiate pricing and allocation terms with hotel partners to secure favorable agreements.
• Prepare detailed reports and presentations for leadership on revenue performance and market trends.
• Drive innovation in analytics practices by adopting new tools, technologies, and methodologies.

Qualifications & Skills

• Bachelor’s/Master’s Degree in Business, Hospitality Management, or a related field.
• 7–12 years of experience in Revenue Management within the hospitality industry (Hotels, airlines, retail, cargo)
• Strong knowledge of hotel pricing strategies, market mapping, and growth analysis.
• Proficiency in analytics tools, BIQ, and revenue management systems.
• Excellent analytical, problem‑solving, and decision‑making skills.
• Strong communication and negotiation abilities.
• Ability to collaborate effectively with cross‑functional teams and external stakeholders.
• Detail‑oriented with a focus on accuracy and compliance.

Preferred Attributes

• Strategic mindset with the ability to anticipate market shifts.
• High adaptability to evolving industry trends and digital tools.
• Strong leadership and stakeholder management skills.
• Proven track record of driving revenue growth and optimizing hotel partnerships.

Interested candidates can share updated CV at hr@sita.in

Location: Gurugram

General Tasks

Delivering comprehensive training on the company’s proprietary software and other learning modules to employees and new hires. Ensures that teams understand product functionality, new feature enhancements, and troubleshooting techniques.

Specific responsibility / day to day activities

• Training Delivery : Conduct structured training sessions (classroom, virtual) for new and existing employees on company software products and other learning modules.
• Content Development
  • Create, update, and maintain training materials including manuals, SOPs,presentations, videos, product guides, and FAQs.
  • Simplify complex technical features into user‑friendly documentation.
  • Ensure all training content remains up‑to‑date with product revisions or new releases.
• Assessment – Develop evaluation tests, quizzes, and practical assessments to measure learning outcomes.
• Support & Continuous Learning Offer post training
  • Support to employees through Q&A, refresher sessions, or troubleshooting guidance.
  • Conduct periodic refresher sessions after product upgrades.
  • Maintain a training calendar and track participation, outcomes, and knowledge gaps.
• Reporting & Metrics
  • Track and report training effectiveness through surveys, feedback scores, performance assessments, and usage analytics.
  • Recommend improvements in training methodology based on data insights.

Job Specifications

• The candidate must be a graduate with minimum 5 to 7 years of a relevant experience.
• Strong understanding of software workflows, UI/UX, and basic technical concepts.
• Ability to communicate articulately, clearly & concisely, verbal as well as written.
• Ability to operate independently and collaboratively as a team.
• Excellent communication, presentation, and interpersonal skills.
• Ability to simplify complex concepts and teach non‑technical users.

Interested candidates can share updated CV at hr@sita.in

Location: Bangalore

Specific responsibility

• Overall Branch Administration, team management & ensuring financial control of the branch.
• Brand representation with all our customers (FTOS) visiting the location / area of operation / wherever required otherwise.
• To liaise with hotels, transporters, guides and other service providers in the region on a regular basis and maintain a good PR with them.
• To liaise & maintain good PR with Associate Offices in Mysore, Hyderabad, Hospet on a regular basis and ensure flawless service delivery.
• To keep all team members PAN India informed of latest developments in terms of product / supply chain in Karnataka, Andra Pradesh and Telangana.
• To work on Product development to bring in New Products, Exclusive Experiences, New Circuits said region and extend support to enhance business respectively.
• Submission of necessary reports to reporting Head whenever required.
• Ensure enhanced synergy and co-ordination between Bengaluru and other PAN India offices.
• Ensure to educate about TRAVART-inhouse business tool and Vendor Portal to all services providers and also extend required support internally.

Job Specifications

• Graduation/Post Graduation.
• Candidate should be native of Bangalore.
• Preferably, 10 to 12 years of experience in operations for inbound clients.
• Ability to communicate articulately, clearly & concisely, verbal as well as written.
• Indepth Knowledge of costing, rate contracting and routings.
• Should have an understanding of customer needs and the market.
• Must have good negotiation, coordination and PR skills.
• Quality conscious with an eye of detail are vital.
• Understanding of latest travel trends.

Interested candidates can share updated CV at hr@sita.in

General Tasks

• Support and Assist the various operations teams with Product knowledge.
• Help the team customize programmes with product ideas as per their requirement.
• Come up with new product ideas and translate them into tangible tours or excursions as per demand.
• Keep abreast of latest travel trends.
• Track competition on product.
• Travel to study product as per plan and where required.
• Efficient and timely action of all queries with regard to Product.
• Ensure proper coordination with operations team in India and Sales Reps.

Specific responsibility / day to day activities

• Analyse future business trends and track new markets/segments and competition for product ideas. Keep abreast of all product-related news.
• Experience new products and meet strict deadlines to investigate a product and submit accurate reports/ feedback.
• Shooting videos and stills while travelling to make interesting films/photo slides with the help of the in-house video desk and design team.
• Circulate the updates on any new products and updates on existing ones post your travel, using internal and external communication channels via reports and blogs.
• Create presentations to educate internal customers on product lines.
• Compiling and updating the central pool of information/database on products including experiences curated by branches and ensuring it is catalogued for easy access by all markets.
• Periodically review and optimise the product portfolio based on client feedback, market trends, and performance metrics.
• Engaging with friends of the Destination Knowledge Centre and increasing our pool of friends and experts in various fields.
• Promote market-specific products.
• Synergise with operation teams to increase productivity by optimising the product options available to their FTOs.
• Act as a SPOC for all product-related queries from internal teams. Track & maintain query MIS.
• Work with cross-functional teams to identify market-specific requirements.
• Assisting the sales team to create decks with products best suited for each market.
• Creating collaterals on products for RFPs as per market requirements.
• Support the Product Team verticle under the Destination Knowledge Center
• Internal customer satisfaction and feedback from overseas partners on product support

Job Specifications

• The candidate must be a graduate.
• Preferably, 7 to 8 years of experience in tailor-made operations for inbound clients.
• Good Product knowledge of India, Nepal, Sri Lanka & Bhutan.
• Indepth Knowledge of itineraries and routings.
• Should have an understanding of customer needs and the market.
• Oral and written English communication skills.
• Some writing experience would be an added advantage.
• Quality conscious with an eye of detail are vital.
• Understanding of latest travel trends.

Interested candidates can share updated CV at hr@sita.in

Job description: Inviting applications from enthusiastic candidates for ‘Travel Operations’ role based in Gurugram and Mumbai. The candidate must be a post-graduate / graduate with 2 – 8 years of relevant experience in the travel industry. He/she must have work experience in a similar role.

A brief of the duties & responsibilities is as follows:

• Process and manage bookings to hotels/airlines/train/Safaris.
• Well-versed in designing of itineraries and costing.
• Whenever necessary, negotiate for better rates with hotels for specific movements.
• Monitor day-to-day quotes to ensure customer satisfaction and to meet targeted timelines.
• Actively engage in briefing and debriefing from the operator for each tour.
• Manage the entire life cycle of events including accounting, documentation, and coordinate with the Clients while they are on tour.
• Maintain a close cordial relationship with all service providers.
• Coordinate & follow up with: Respective market manager, product, and R&D team for preparing the product & brochures, suppliers and branches and/or service providers as required.

Interested candidates can share updated CV at hr@sita.in

Location: Mumbai / Gujarat
Designation: Deputy Manager / Manager

General Tasks

• Generating sales from the Domestic market as per assigned budgets
• Ensure file profitability, managing assigned budgets, and statistical/financial records
• Ensuring & maintaining a high standard of quality and service delivery
• Ensure proper coordination & maintain PR at all service levels (Interdepartmental coordination & communication, including domestic agents)
• Liaise with travel partners, including hotels to manage booking & schedules
• Customer satisfaction (Dealing with customer inquiries & meeting their expectations)

Specific responsibilities

• Sales visits to clients
• Ensure cost control / constant renegotiation with suppliers to increase profitability
• Maintaining weekly sales reports
• Coordinating with the product and Procurement team for setting up of new products if required
• Ensure process compliance to increase productivity and customer satisfaction
• Keep a track of Conversion ratio, GOP and Client feedback

Job Specifications

• Candidate should be a minimum graduate
• Should have a minimum of 4-6 years’ experience and a flair in sales role
• Should have an understanding of the customer needs and the market
• Must possess Destination and Product knowledge and sound understanding of market pattern
• Strong interpersonal skills

Interested candidates can share updated CV at hr@sita.in

General Tasks

• Meeting & Greeting the guests as per the allocated duty.
• Interaction with Guests as per the briefing sheet.
• Facilitate all activities involved in the arrival and departure transfer of guests.

Specific responsibility / day to day activities

• Responsible for strictly following the prescribed SOP & making the guest comfortable & their experience memorable.
• Responsible for welcoming, escorting & assisting guests in arrival & departure transfer.
• Assist the guest at the time of check in & check out at the hotel.
• Brief the guest about complete tour itinerary (If required).
• Perpare paging board as per the allocated assignment.
• Reconfirm the flight, hotel, vehicle & all other details before transfer.
• Ensuring Vehicle quality by performing complete vehicle check-list process.
• Ensure to carry required amenities as detailed for allocated assignment.
• Disseminating correct & timely information to Operations team.
• Effective laisoning between DO-CSE, TDO & ADO.
• Assist the client in all possible ways in consultation with the file handler and duty officer.
• Provide clients’ feedback to the operation team.
• Should be responsible for assisting official work / assisting Duty Officers as needed.
• Should have good knowledge of brand specific requirement.

Interested candidates can share updated CV at hr@sita.in